The slides used for this session are available to download from here.
Imagine a world where you go to work and people understand your needs, are aligned with your goals and help you achieve them without fear of blame and misunderstanding. Imagine a world of work where people trust and respect one another and are a joy to work with.
The Mutual Learning Model by Chris Argyris can help you make this a reality at work. To make the model more accessible and implementable, join us to learn about the 8 behaviours identified by Roger Schwarz that bring to life the Mutual Learning Model for people who dream of a more fulfilled work life for all of us.
Joe Schmetzer is a renaissance developer and curious person. He is interested in all aspects of software development, and the culture that surrounds it. As a generalising specialist, coach and communicator he is always looking for better ways of working.
Joe been developing software for over 30 years, and has been paid for it for at least 20 years. He has worked in many industries, including insurance, finance, banking, statistics and the odd bit of retail. Joe has always had a focus on learning technical skills, but in recent years he has been studying more about improving the ways that teams can work together more effectively.
Need help planning which sessions to attend? We've provided a breakdown of our various session types below.
A presentation and discussion of real-life (not theoretical) experiences of the application (or mis-application) of service design techniques. Case studies and experience reports include some discussion of lessons learned and an indication of how novel the work is.
Participants learn a new approach, tool or technology through using it to solve one or more practical exercises. Any software/hardware requirements are disclosed in the session description.
A session focused around some specific tool, technique or issue. Primarily led by the speaker, tutorials usually include some elements of interactivity or individual / group exercise.
An in-depth working session on a specific topic. May include paper presentations.