28 September - 30 September 2016

Churchill College, Cambridge, UK

Servant leadership un-neutered

Mike Burrows Agendashift / Positive Incline Ltd

Session type: Case Study
Session duration: 45 minutes

Slides from session

The slides used for this session are available to download from here.

About this Case Study

In this session, we’ll look at serving the team and the risk of this regressing to just serving the purpose. We’ll also look at elevating this to serving the purpose, and then to pursuing purpose.

We’ll revisit Greenleaf, presenting it as an example of systems thinking (how to sustain an organisation into the future).

The session will cover these transformation strategies and servant leadership's relevance to them:

  • skills first (developing people, at the basic capability level)
  • needs first (connecting people and teams to user needs, developing empathy)
  • team first (developing team level understanding of what we deliver, to whom, why, how effectively, and so on)
  • guided improvement - improvement aligned to a values model and in pursuit of current understanding of purpose
  • alignment-driven - installing the organisation infrastructure required to sustain growth
  • purpose-driven - treating organisational purpose and values as not a given but something to discover and pursue

Key takeaway: connecting people to purpose

Secondary takeaways:

  • Greenleaf is well worth revisiting and teaching properly
  • a (hopefully) interesting model of transformation with some new lines of attack for people to try

About the Speaker

Mike is the founder of Agendashift (‘Transforming Lean-Agile transformation’), author of the book ‘Kanban from the Inside’, consultant and trainer. In recent months he has been the interim delivery manager for two UK government digital exemplar projects and consultant to public and private sector organisations at home and abroad.

Prior to his consulting career, he was global development manager and an executive director at a top tier investment bank, and IT director for an energy risk management startup.


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