The human-focused project kick-off: moving beyond the illusion of alignment
Session type:
Case Study
Presented by:
Marilou Canon
IBM
Session time:
30 Sep 15:30 — 16:15
Session duration:
45 minutes
About the session
Theme: Collaboration | People
In high-pressure environments, ""human-focused"" activities are often dismissed as a luxury. We rush project kickoffs to satisfy stakeholders, only to pay a 20-30% productivity tax as social friction surfaces. This is the iIllusion of alignment: a project that looks ""green” on a dashboard but is ""red"" in the room.
This session presents a human-focused kick-off framework that treats team connection as a mechanical necessity, not a soft skill. You’ll learn how to transform delivery constraints into high-trust momentum using The Intentional Intro to establish credibility; The Availability, Energy, and Feedback Contract to dismantle friction; and Collaborative Momentum to protect team capacity.
Leave the checklists behind; learn to lead with intentionality and build high-trust teams that actually deliver.
Participant takeaways:
- A structured kick-off methodology and template that balances technical alignment with human connection
- How to transition from ""one-size-fits-all"" onboarding to a ""collaborative team manual"" approach, identifying and honouring individual feedback preferences, cognitive peak hours and communication boundaries from day 1
- A toolkit of tactics to transform passive round-robin meetings into active, collaborative sessions with clear definitions of success