Session type:

Case Study

Presented by:

Marilou Canon

IBM

Session time:

30 Sep 15:30 16:15

Session duration:

45 minutes

About the session

Theme: Collaboration | People

In high-pressure environments, ""human-focused"" activities are often dismissed as a luxury. We rush project kickoffs to satisfy stakeholders, only to pay a 20-30% productivity tax as social friction surfaces. This is the iIllusion of alignment: a project that looks ""green” on a dashboard but is ""red"" in the room.

This session presents a human-focused kick-off framework that treats team connection as a mechanical necessity, not a soft skill. You’ll learn how to transform delivery constraints into high-trust momentum using The Intentional Intro to establish credibility; The Availability, Energy, and Feedback Contract to dismantle friction; and Collaborative Momentum to protect team capacity.

Leave the checklists behind; learn to lead with intentionality and build high-trust teams that actually deliver.

Participant takeaways:

  • A structured kick-off methodology and template that balances technical alignment with human connection
  • How to transition from ""one-size-fits-all"" onboarding to a ""collaborative team manual"" approach, identifying and honouring individual feedback preferences, cognitive peak hours and communication boundaries from day 1
  • A toolkit of tactics to transform passive round-robin meetings into active, collaborative sessions with clear definitions of success
     

About the speaker(s)