Session type:

Case Study

Presented by:

Ricardo Tomé

HSBC

Session time:

03 Oct 15:30 — 16:30

Session duration:

60 minutes

About the session

Struggling with slow and siloed project delivery? 

Learn how a 9,000-person department is transforming itself into a product powerhouse! This session dives deep into a real-world journey, uncovering the secrets to defining product vision, building ownership and implementing customer-centricity.

This session will cover how a 9000-person department knew it was time to change their delivery model, how they fostered a product-centric view, their approach to defining product ownership and the secrets of their customer engagement model, emphasising continuous interaction, discovery and delivery.

Participant takeaways:

  • Learn about scale product-oriented delivery in a large organisation.
  • How to break down departmental silos and foster collaboration.
  • How to empower product ownership and drive innovation.

Themes:

Product Ownership, Product Management, Product Delivery

About the speaker(s)