About the session
John Gottman identified 4 behaviours he deemed to be not just unhealthy, but actually toxic when present in teams. Without psychological safety and trust between team members, there will never be the kind of healthy conflict you need to ensure smart decisions are made. This workshop will help you recognise toxic communication habits that emerge during stress or conflict, including your own. What impact do they have on those around you? And, most importantly, what can you do about it?