The circle of life: lessons learned from killing services
28 Sep 14:00 — 15:00
About the session
Agile teams focus on creating and iterating products and services, but we need to pay equal attention to decommissioning them. Focusing on ending services will help us create services that are more effective, efficient, sustainable, and adaptable.
This talk builds on existing research and explores the experiences of people who have closed services in health, government, banking, and energy – from emergencies to planned and soft landings - to incorporate the lessons learned in the agile and design processes.
Thought Experiment, Sustainability, Controversial, Service Design.